BigCommerce
BigCommerce is a leading ecommerce platform and website builder designed to help small business owners, entrepreneurs, and enterprises launch and scale their online stores. BigCommerce offers four core plans: the Standard Plan, Plus Plan, Pro Plan, and Enterprise Plan, each packed with built-in SEO tools, responsive design options, and third-party integrations.
BigCommerce lets merchants accept various payment methods, including PayPal, credit cards, and third-party payment gateways, while maintaining PCI compliance. The platform supports unlimited products, drag and drop page builder tools, and offers both free themes and paid themes through the BigCommerce App Store.
| Characteristic | Details |
|---|---|
| Regions | Global |
| Getting started | Registration and subscription plan |
| Setup Fee | None |
| Annual fee | Included in plan pricing |
| Commission per transaction | None (depends on payment gateway) |
| Payment methods accepted | Credit/Debit cards, PayPal, Apple Pay, Google Pay |
| Fraud & Risk management | 3D Secure, fraud screening, PCI compliance |
| Accepted Currencies | Multi-currency support |
| Set up type | SaaS / Cloud-based |
| Onboarding & Approvals time | Instant or a few business days (depends on gateway) |
| Recurring Billing | Supported via integrations |
| Charges on Refunds | Determined by gateway policies |
| SDK Stacks | API / SDK integrations available |
| Settlement time | 1–3 business days on average |
| Payouts support | Available via connected gateways |
| Split payments | Supported through integrations |
| RegionsGlobal | |
| Getting startedRegistration and subscription plan | |
| Setup FeeNone | |
| Annual feeIncluded in plan pricing | |
| Commission per transactionNone (depends on payment gateway) | |
| Payment methods acceptedCredit/Debit cards, PayPal, Apple Pay, Google Pay | |
| Fraud & Risk management3D Secure, fraud screening, PCI compliance | |
| Accepted CurrenciesMulti-currency support | |
| Set up typeSaaS / Cloud-based | |
| Onboarding & Approvals timeInstant or a few business days (depends on gateway) | |
| Recurring BillingSupported via integrations | |
| Charges on RefundsDetermined by gateway policies | |
| SDK StacksAPI / SDK integrations available | |
| Settlement time1–3 business days on average | |
| Payouts supportAvailable via connected gateways | |
| Split paymentsSupported through integrations |
Pros
- No platform transaction fees
- Strong API and integration ecosystem
- Scalable for growing businesses
- Solid fraud prevention and PCI compliance
- Multi-currency and global sales support
Cons
- Limited design flexibility
- Add-ons can be expensive
- Some features available only on higher plans
- Reliance on external gateways for certain regions
- Occasional delays in platform updates
Benefits of Using BigCommerce Store
BigCommerce offers businesses the flexibility to run a professional online store with advanced features such as abandoned cart saver, product filtering, and real-time analytics. The platform integrates seamlessly with third-party apps for marketing, fulfillment, and accounting, giving it an edge over Shopify in enterprise customization.
BigCommerce users enjoy scalability through built-in checkout optimization, powerful SEO tools, and responsive design that ensures an excellent user experience across devices. The ecommerce platform’s infrastructure supports both small businesses and large enterprises, reducing reliance on external builders or add-ons.
How to Use the BigCommerce Payment Gateway
Using BigCommerce is simple: sign up for a free trial, select a pricing plan per month, and configure your preferred payment gateway within the admin dashboard. The platform supports PayPal, Stripe, and various third-party payment gateways to provide flexibility.
Merchants can customize their checkout flow, payment methods, and abandoned cart recovery emails directly from the control panel. Developers can integrate the BigCommerce API for custom workflows, while the drag and drop page builder makes it easy for beginners.
BigCommerce Review Summary
This BigCommerce review confirms that the platform offers robust ecommerce functionality, advanced checkout tools, and seamless third-party integrations. BigCommerce offers businesses flexible control and a strong competitive position against Shopify.
While Shopify may excel in simplicity, BigCommerce Pro and Plus Plan users get better transaction fee control, deeper customization, and enterprise-level performance. Overall, BigCommerce remains one of the most complete ecommerce platforms available.
BigCommerce Safety and Security
BigCommerce is PCI DSS Level 1 certified, ensuring full compliance for all transactions. With 3D Secure, tokenization, and encryption, BigCommerce offers secure payment processing and fraud protection.
No significant data breaches have been reported, demonstrating BigCommerce’s commitment to safety. Security measures include constant monitoring, anti-fraud systems, and encrypted credit card data storage. BigCommerce offers priority support to ensure merchants remain protected.
BigCommerce Pricing and Account Fees
BigCommerce pricing starts from the Standard Plan per month, progressing through the Plus Plan, Pro Plan, and Enterprise Plan for large-scale merchants. Each plan offers competitive features, including email marketing tools, SEO optimization, and access to the BigCommerce App Store.
BigCommerce doesn’t add hidden transaction fees, allowing merchants to control costs. Payment gateway fees depend on the provider, such as PayPal or Stripe. The platform’s pricing plans include hosting, SSL, and maintenance, offering strong value compared to Shopify.
BigCommerce for Business and Enterprises
BigCommerce is ideal for established businesses and fast-growing merchants who prioritize scalability and operational efficiency. The platform supports B2C and B2B commerce, subscription-based models, and international expansion.
Its automation, analytics, and marketing integrations make it particularly useful for companies aiming to centralize operations within one ecosystem. Enterprises also benefit from multi-store functionality and API-based customization.
Which Type of Business Uses BigCommerce
The platform suits medium to large-scale retailers, eCommerce brands, SaaS merchants, and international stores handling high-volume transactions. It’s best for businesses that need stability, performance, and control rather than entry-level simplicity.
Startups can also use BigCommerce, though the pricing and depth of features are more aligned with companies seeking long-term scalability.
BigCommerce for Physical Clients and POS Integration
BigCommerce can connect with POS (Point of Sale) systems through third-party integrations, enabling merchants to manage both online and in-store transactions in one place.
While it doesn’t offer a built-in POS, integration with solutions like Square or Clover allows seamless syncing of inventory and sales data. This makes it viable for retail businesses operating in hybrid models.
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FAQ
Does BigCommerce charge extra transaction fees?
No. BigCommerce does not apply additional transaction fees. Merchants only pay their regular payment processor fees, which vary depending on the provider and region.
Is BigCommerce safe for handling payments?
Yes. It is PCI DSS Level 1 compliant and uses strong encryption, 3D Secure, and tokenization. The platform is continuously audited and updated to protect against fraud and data breaches.
Can I set up recurring billing on BigCommerce?
Yes. Recurring billing and subscription management can be configured using built-in tools or third-party integrations. You can automate renewals and manage customers’ payment preferences.
What business types benefit most from BigCommerce?
Mid-sized and enterprise businesses with complex inventories, multi-currency needs, or global operations gain the most from its flexibility and integrations.
Does BigCommerce work for offline or hybrid stores?
Yes. Through POS integrations, merchants can link online and physical store operations, synchronize inventory, and manage customers across both sales channels.
