PayTabs
PayTabs is a regional payment gateway founded in the UAE, offering secure and scalable digital payment solutions across the MENA region and beyond. Known for its broad suite of B2B services — from invoicing and e-commerce checkout to point-of-sale systems and QR code payments — the platform is tailored to support growing businesses with end-to-end transaction tools.
Founded by Saudi entrepreneur Abdulaziz Al Jouf, PayTabs has steadily become one of the most trusted names in the Gulf fintech ecosystem. It supports multi-currency payments, tokenisation, fraud prevention technologies, and easy-to-integrate APIs. According to customer reviews in 2025, the platform is especially popular among merchants in Dubai, Riyadh, and Cairo who value fast setup and responsive customer service.
Merchants praise PayTabs for its enterprise-grade reliability and localised compliance. Many customer reviews mention that customer support teams are quick to reply via email and actively help resolve issues — even offering compensation in certain dispute cases. Whether you're running a startup or scaling an established brand, PayTabs simplifies how you accept and manage payments while prioritising user satisfaction at every step.
| Characteristic | Details |
|---|---|
| Regions | MENA, India, Southeast Asia |
| Getting started | Merchant registration required |
| Setup Fee | None (depending on plan) |
| Annual fee | Custom pricing |
| Commission per transaction | From 2.65% + fixed fee |
| Payment methods accepted | Visa, MasterCard, Mada, Apple Pay, STC Pay, etc. |
| Fraud & Risk management | Built-in anti-fraud tools |
| Accepted Currencies | 160+ |
| Set up type | Hosted, SDK, API |
| Onboarding & Approvals time | ~3–5 business days |
| Recurring Billing | Yes |
| Charges on Refunds | May apply |
| SDK Stacks | Android, iOS, Flutter |
| Settlement time | T+1 to T+3 |
| Payouts support | Yes |
| Split payments | Supported |
| RegionsMENA, India, Southeast Asia | |
| Getting startedMerchant registration required | |
| Setup FeeNone (depending on plan) | |
| Annual feeCustom pricing | |
| Commission per transactionFrom 2.65% + fixed fee | |
| Payment methods acceptedVisa, MasterCard, Mada, Apple Pay, STC Pay, etc. | |
| Fraud & Risk managementBuilt-in anti-fraud tools | |
| Accepted Currencies160+ | |
| Set up typeHosted, SDK, API | |
| Onboarding & Approvals time~3–5 business days | |
| Recurring BillingYes | |
| Charges on RefundsMay apply | |
| SDK StacksAndroid, iOS, Flutter | |
| Settlement timeT+1 to T+3 | |
| Payouts supportYes | |
| Split paymentsSupported |
Pros
- Strong presence in UAE and MENA
- Quick onboarding and flexible setup
- Advanced anti-fraud protection
- Wide multi-currency support
Cons
- Limited brand visibility outside MENA
- No official React Native SDK
- Custom pricing may lack transparency
- Some complaints on merchant support speed
Benefits of Using
PayTabs offers a customized approach to payment processing, ideal for businesses adapting to the fast-moving e-commerce era. With robust online invoicing capabilities and a growing list of plugins, the platform integrates seamlessly into various payment platforms. Customer reviews and testimonials praise the system's ability to scale while offering localised support.
How to Use the Platform
Merchants can begin using PayTabs by registering online and choosing the most appropriate integration — whether through APIs, plugins, or third-party vendor platforms. PayTabs also supports affiliate marketing options and offers detailed documentation to guide users. For more clarity, the official site provides a comprehensive knowledge base, including PayTabs FAQs and feature comparisons to help businesses compare PayTabs with other providers.
Review Summary
Overall PayTabs reviews from both merchants and developers highlight its ease of use and flexible integration. While some users on review sites such as Yelp and Twitter mention delays and support concerns, others leave a review praising the intuitive dashboard. In 2025, PayTabs is rated 2.3 out of 5 stars on certain job boards, while receiving 5 stars on AmbitionBox for technical infrastructure. The platform turns customer reviews into a viable insight engine for product improvement.
Safety & Compliance
PayTabs maintains strong security practices, but like any platform, it's not immune to challenges. In the past, some users reported delay in settlements and occasional issues with customer service. Review sites such as Yelp include mentions of terrible customer service, though these are balanced by more positive insights from long-term merchants. To stay ahead of every competitor, PayTabs continues to enhance its fraud detection tools, invest in infrastructure, and listen to customer feedback for actionable insight.
Account Fees
PayTabs offers custom pricing based on transaction volume, business type, and region. Rates start at around 2.65% plus flat fees. No mandatory setup fees. Annual charges vary by plan. Refunds and chargebacks may incur additional fees.
PayTabs For Businesses
PayTabs supports companies across industries, including retail, services, and digital commerce. As part of the broader shift in the e-commerce era, PayTabs offers payment solutions designed to meet modern user expectations. Employee insights reveal that working at PayTabs provides moderate job security, competitive salary options, and potential for career growth. Average employee experience varies, with some citing work culture as a strength, while others mention interview questions that focus on both technical and customer-facing skills. PayTabs salaries are considered competitive for the region.
Which Type of Business
PayTabs is ideal for ecommerce retailers, travel platforms, subscription services, educational institutions, NGOs, and public sector vendors. Its wide payment support makes it perfect for regional digital-first businesses.
For Physical Clients
PayTabs supports physical businesses like clinics, retail shops, and restaurants by enabling in-store online payment acceptance through POS terminals and QR-based solutions. These tools are especially useful for merchants who want to operate both locally and globally while maintaining consistency in how transactions are handled.
Customers can easily verify transactions in real time, and the system ensures fast response times at checkout, reducing queue friction. While reviews may vary depending on the region and business size, most feedback highlights unbiased processing and reliability for face-to-face payments. This makes PayTabs a strong candidate for physical merchants entering the digital landscape.
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FAQ
Is PayTabs safe to use for my business?
Yes, PayTabs is considered a secure payment gateway in the MENA region and beyond. The platform is PCI-DSS Level 1 certified, supports data encryption, and uses tokenisation to protect card details. Customer reviews from 2025 highlight the platform's ongoing investment in fraud detection, including multi-factor authentication and real-time risk scoring. Its safety features are regularly reviewed and updated to comply with regulatory frameworks like SAMA and the UAE Central Bank.
How long does onboarding take with PayTabs?
Onboarding with PayTabs is generally fast and smooth. Most merchants complete the registration process within 3 to 5 business days. In 2025, PayTabs improved their KYC automation system to speed up email document verification and reduce delays. Customer reviews suggest that clear communication and prompt email follow-ups make the onboarding experience efficient. You can also track your application status through the PayTabs merchant dashboard after submission.
Does PayTabs support split payments for marketplaces?
Yes, PayTabs allows split payments, which are essential for platforms that operate on a commission-based or multi-vendor model. This feature lets you automatically distribute funds among vendors, streamlining your payment management process. In 2025, PayTabs introduced a new API update to improve split payout logic for large marketplaces. Merchant reviews confirm that the feature helps reduce manual reconciliation and accounting errors.
Can I integrate PayTabs with my website or mobile app?
Absolutely. PayTabs provides SDKs for Android, iOS, and Flutter, along with easy plugins for popular platforms like Shopify, WooCommerce, and Magento. Developers can also use RESTful APIs for custom-built websites or native apps. According to 2025 user reviews, the documentation has been updated and simplified, with support available via email for integration assistance. Whether you’re building an ecommerce site or a service app, PayTabs offers flexible integration paths.
What makes PayTabs different from other payment gateways?
PayTabs stands out due to its strong localisation in the MENA region and strategic partnerships with regional banks. It supports local payment methods like STC Pay, Mada, and Fawry, making it a trusted choice for businesses in the Gulf and North Africa. Customer reviews in 2025 often cite ease of settlement, good UI, and responsive email support as top reasons for choosing PayTabs. Its ability to scale across borders while maintaining local compliance is a major advantage.
