
eSewa
eSewa continues to build its reputation in international remittance services as the service supports Nepali migrant workers abroad. Users benefit greatly from this addition as this feature allows them to transfer money from multiple countries directly to their wallet accounts. Users can manage all their financial responsibilities through a single platform, as it integrates with government services that cover tax payments and education expense management. Users can make secure transactions as the company implements advanced encryption and fraud prevention systems as part of its security commitment.
Characteristic | Details |
---|---|
Regions | Nepal |
Getting Started | Mobile app registration |
Commission per Transaction | Varies by service. 2-2,3% cashback on top-ups |
Payment Methods Accepted | Bank Transfers, mobile banking, QR payments, and card payments |
Fraud & Risk Management | SSL encryption, VPN-secured transactions, and data center storage |
Accepted Currencies | Nepalese Rupee (NPR) |
Set Up Type | Mobile wallet |
Onboarding & Approvals Time | Instant for individuals; varies for businesses |
Recurring Billing | Yes |
Charges on Refunds | Varies |
SDK Stacks | Android, iOS, Web |
Settlement Time | Instant to 24 hours |
Payout Support | Yes (to bank account) |
Split Payments | Not specified |
RegionsNepal | |
Getting Started Mobile app registration | |
Commission per Transaction Varies by service. 2-2,3% cashback on top-ups | |
Payment Methods Accepted Bank Transfers, mobile banking, QR payments, and card payments | |
Fraud & Risk Management SSL encryption, VPN-secured transactions, and data center storage | |
Accepted Currencies Nepalese Rupee (NPR) | |
Set Up TypeMobile wallet | |
Onboarding & Approvals TimeInstant for individuals; varies for businesses | |
Recurring Billing Yes | |
Charges on RefundsVaries | |
SDK StacksAndroid, iOS, Web | |
Settlement TimeInstant to 24 hours | |
Payout Support Yes (to bank account) | |
Split PaymentsNot specified |
Pros
- Wide service range
- Strong bank integration
- User-friendly interface
- Extensive agent network
- Cashback incentives
Cons
- Limited to Nepal
- Customer support issues
- Occasional technical glitches
Benefits of Using eSewa Payment
Access to the payment system opens up many advantages for users. Here is how the service differs from its competitors:
- Mobile Top-Ups: Recharge for major telecom operators.
- Utility Payments: Pay electricity, water, and internet bills.
- Online Shopping: Purchase products directly through the app.
- Fund Transfers: Send money to other users or bank accounts.
- QR Code Payments: Make payments by scanning QR codes at various outlets.
- International Remittance: Receive remittances directly into wallets.
- Educational Payments: Pay school and college fees.
- Entertainment: Book a movie and airline tickets.
- Insurance & Finance: Pay insurance premiums and EMIs.
- Cashback Offers: Earn cashback on various transactions.
These features make eSewa more than just a digital wallet – it’s a complete financial ecosystem tailored to daily needs. Whether you’re paying utility bills or sending money to family, the platform ensures fast and hassle-free transactions. Its broad service range helps users manage both personal and household expenses from one place. Businesses also benefit from integrated options and cashback incentives. With such versatility, systems continue to set the standard for digital payments in Nepal. Additional tools like Linkpay enable merchants to request and receive payments easily via shared links, adding flexibility to the experience.
How to Use the eSewa Payment
Using this payment system is quite simple. Even beginners in online payments can handle the task. Use this step-by-step instruction:
- Register. Download the eSewa app and create an account.
- Load Funds. Add money via bank transfer, mobile banking, or agent deposit.
- Make Payments. Use the app to pay bills, transfer funds, or shop online.
- Withdraw Funds. Transfer money from your wallet to your bank account.
If you have problems at any stage, you can contact the support service.
Review eSewa Payment
The company operates as a digital payment solution adapted for the distinctive financial system of Nepal. Users from different business types, alongside individuals, gain flexibility from its wide network integration of payment service providers. Both SSL encryption and VPN-secured transactions maintain platform security, which protects user data from unauthorised access. The system allows for improvement in both customer support time responses and dispute resolution procedures. The combination of a wide range of services with an easy-to-use interface has made eSewa the dominant digital wallet provider in Nepal.
eSewa Payment Posts and Reviews
The payment system has quite high ratings on many platforms. Here is a selection of user posts:
- “I’ve been using eSewa for a while now, and it’s been a real game-changer for me. I use it to pay bills, top up my phone, and even shop online. It’s so easy to use, and I like how quickly everything gets done. I feel safe using it, and it’s great that it’s so accessible for everyday transactions here in Nepal. Definitely recommend it!”
- “eSewa has made my life so much easier. I’ve been using it for a couple of years, and it’s always been smooth and straightforward. The app is really simple to navigate, and I can quickly send money, pay bills, and recharge my mobile whenever I need to. It saves me a lot of time and hassle. If you’re in Nepal, it’s definitely worth giving it a try.”
- “I’ve been using a wallet for quite some time now, and it’s been a solid choice for handling local payments like bills and phone top-ups. The app is user-friendly, and I’ve never had any issues with transactions. My only wish is that they would expand their services for international transfers, as that would make it even more useful. But for what it offers, it’s a really great platform.”
- “I’m really happy with eSewa. It’s become my go-to payment app for pretty much everything. Whether it’s paying utility bills, sending money to family, or recharging my phone, it’s all done in just a few clicks. The best part is how fast and secure it is. I don’t have to worry about anything, and it’s made handling my finances so much more convenient.”
- “eSewa has been great for handling my basic payment needs. It’s super convenient for things like paying bills, topping up my phone, and sending money to friends or family. I use it regularly, and it’s always reliable. If there’s one thing I’d love to see, it’s the ability to send money abroad through eSewa, but overall, I’m really satisfied with the service”.
Every day, convenience is a major theme that emerges from online reviews of eSewa users across Nepal. Most users appreciate payment options for their speed, as well as their easy-to-use interface and convenient access. Users value the ease of use of the mobile app the most. Customers who use the company express high satisfaction with its basic features, although they are waiting for the future implementation of international transfer options. Such options are already available through Linkpay. Users recognize eSewa as a reliable digital payment system.
Safety eSewa Payment
The platform employs robust security measures, including SSL encryption and VPN-secured transactions, to protect user data. The platform’s ISO 27001:2022 certification underscores its commitment to information security. However, user feedback indicates occasional lapses in customer support and dispute resolution, suggesting room for enhancement in these areas.
Additionally, the company uses two-factor authentication (2FA) for account access and payment approvals, further strengthening user account protection. Regular system audits and continuous monitoring help identify and address potential vulnerabilities promptly. Despite some criticism, the majority of users feel confident entrusting their financial information to the platform.
eSewa Payment account fees
All payment systems charge a fee, but it is better if it is low. Most transactions using e-wallets are free of charge. A fee may only be charged for certain types of transfers. Look at the most common fees:
- Setup Fee: None;
- Annual Fee: None;
- Transaction Fees: Varies by service (some transactions offer cashback incentives);
- Withdrawal Charges: Applicable when transferring funds to bank accounts; fees vary.
- Refund Charges: Depending on the nature of the transaction.
If you have any additional questions about fees and charges from your account, you can contact our 24/7 support service.
Payment for Business
eSewa’s dedicated merchant platform supports both small and large businesses in the e-commerce and utilities space, as well as education, transportation, and retail. Businesses using the payment service get access to the following features:
- Integrate this platform as a payment gateway on websites and mobile apps using their SDK/API stack.
- Access detailed reports on transactions, settlement, and customer behaviour.
- Receive instant settlements or scheduled settlements to bank accounts.
- Use recurring billing for subscription services or EMI collections.
With this option, sole traders and freelancers can create personal merchant accounts to receive payments for services after providing business and identification details for account registration.
Payment App
The app is available for both Android and iOS platforms and features an intuitive, clean interface that supports both Nepali and English languages. Key features of the app include:
- Instant fund transfers and mobile top-ups;
- QR payments at stores and restaurants;
- Bill payments (electricity, internet, water, etc.);
- Remittance receiving and sending;
- Real-time transaction history;
- Biometric and PIN login for enhanced security.
The app has over 5 million downloads on the Google Play Store and consistently receives high ratings for its functionality and ease of use.
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FAQ
How to send money from India to Nepal?
To send money from India to Nepal, users need to go through official remittance partners such as Linkpay, Samsara Remit, IME Pay, or Western Union. These services allow money to be transferred from India, and the recipient in Nepal can receive the funds directly into their wallet. It’s important to note that direct peer-to-peer transfers from an Indian account are not supported at this time.
How to send money from eSewa to eSewa?
Transferring money between users is straightforward. After opening the app, users navigate to the “Fund Transfer” section and select “Send Money”. From there, they enter the recipient’s ID or registered mobile number, specify the amount, and confirm the transaction using their MPIN or biometric login. The money is transferred instantly between wallets.
How much is the transaction limit in eSewa without KYC?
Users who have not completed their KYC (Know Your Customer) verification are subject to limited transaction capabilities. The wallet balance cannot exceed NPR 5,000, and daily transaction amounts are capped at the same value. These restrictions are enforced under guidelines set by Nepal Rastra Bank to ensure security and regulatory compliance.
How much money can we transfer through eSewa?
For users who have completed full KYC verification, e-wallet allows higher limits. They can transfer up to NPR 100,000 per transaction, with a monthly cap of NPR 500,000. These figures can vary slightly depending on updates from regulatory authorities or changes in user account tiers, but generally reflect the maximum range permitted for verified users.