Seylan Bank

4.2
Open

This Seylan Bank review highlights how the Seylan mobile platform supports modern banking needs in Sri Lanka. With reliable digital services, Seylan Bank offers a complete banking experience for both personal and business users.

The Seylan mobile app is part of a broader internet banking strategy, allowing customers to manage accounts, transactions, and daily financial activities. Once you open a merchant account with Seylan Bank, you receive all necessary credentials (like your user identifier) to begin accepting online card payments via Visa and MasterCard.

Thanks to PCI‑DSS compliance, encrypted processes, and strong fraud protection, Seylan Bank ensures secure banking for every customer. Merchants typically see transactions settled within two business days.

This banking app is ideal for local merchants and international sellers operating in Sri Lanka. The service includes a setup fee, annual fee, and competitive commission rates on each transaction, offering a trusted product backed by a reputable banking institution.

CharacteristicDetails
RegionsSri Lanka, international sales
Getting startedMerchant account + credentials
Setup Fee~ 20,000 LKR
Annual Fee~ 30,000 LKR
Commission per transaction~ 3–4 %
Payment methods acceptedVisa, MasterCard
Fraud & Risk managementBuilt‑in fraud prevention
Accepted CurrenciesMajor currencies including LKR
Set up typeHosted gateway/API
Onboarding & Approvals time~1–2 weeks
Recurring BillingYes
SDK StacksWooCommerce / WordPress via plugin
Settlement time1–2 business days
Payouts supportMerchant account direct deposit
RegionsSri Lanka, international sales
Getting startedMerchant account + credentials
Setup Fee~ 20,000 LKR
Annual Fee~ 30,000 LKR
Commission per transaction~ 3–4 %
Payment methods acceptedVisa, MasterCard
Fraud & Risk managementBuilt‑in fraud prevention
Accepted CurrenciesMajor currencies including LKR
Set up typeHosted gateway/API
Onboarding & Approvals time~1–2 weeks
Recurring BillingYes
SDK StacksWooCommerce / WordPress via plugin
Settlement time1–2 business days
Payouts supportMerchant account direct deposit

Pros

  • Reliable settlement within ~2 working days
  • Supports recurring billing
  • Simple WooCommerce integration via official plugin
  • Built‑in fraud-prevention, PCI‑DSS compliant

Cons

  • Limited to Visa and MasterCard (no local methods like Genie or LankaQR)
  • Setup and annual fees may be high for small businesses
  • Onboarding can take 1–2 weeks
  • Limited public documentation or SDKs beyond WordPress plugin

Benefits of the App and Its Identifier System

One of the key benefits of using the Seylan Bank app is the ability to manage banking tasks digitally, with fast service and secure transaction processing. The banking infrastructure is built to support high-volume merchants and recurring billing needs while safeguarding the user experience with top-tier security standards.

The Seylan mobile interface integrates with WordPress sites through a custom plugin. On Android devices, the app offers smooth navigation and responsive input fields during the transaction process. Once activated, your store is ready to accept secure card payments. Users benefit from automatic deposits, eliminating delays in revenue collection. With a reliable banking brand like Seylan Bank, merchants can grow with confidence.

How to Use the App and Configure User Identifiers

To use the Seylan mobile banking app, start by opening a business account at any Seylan branch or through their internet banking portal. Complete the KYC process and get your user identifier, Merchant ID, and credentials.

Install the Oganro plugin or connect via API. Add the credentials, define your success/failure pages, and secure your store with SSL. The platform automatically manages transactions, letting your customers pay seamlessly. Fund settlements go directly to your Seylan Bank account.

User Review and App Rating

User ratings for the Seylan Bank app indicate a positive customer experience overall, especially among WordPress-based merchants. These reviews of Seylan Bank highlights the fast processing times, support for recurring transactions, and solid fraud controls.

 However, this review also notes that the setup costs might be a barrier for small businesses. The lack of diverse payment options and technical documentation may impact adoption outside WordPress environments. Still, user reviews emphasize the reliability of the banking service.

Safety

Seylan Bank has not reported major data breaches or stolen funds tied to its banking app or gateway. The platform follows strict PCI-DSS standards and uses encryption to protect user credentials and account data. In addition, Seylan introduced QR-based customer service feedback systems to monitor and improve the user experience.

Fraud-prevention measures monitor suspicious transactions, flagging potential abuse before it causes harm. The banking infrastructure prioritizes user safety at every stage of the payment process.

Account Fees for Business

For businesses, Seylan Bank charges a one-time setup fee (~20,000 LKR) and an annual maintenance cost (~30,000 LKR). Each transaction incurs a 3–4% commission. These banking costs are clearly presented at the start of the onboarding process, helping merchants calculate long-term ROI.

This financial service is designed for businesses with stable online revenue streams. Transparent pricing supports strategic use of the platform.

Which Type of Business

This Seylan Bank review recommends the app for subscription services, e-commerce sites, and platforms with frequent card-based transactions. The recurring billing tools and automated settlements enhance operational efficiency.

Large businesses will benefit most from the platform’s reliability. Those using WooCommerce or similar CMS platforms can integrate quickly and use the plugin to connect their Seylan Bank account to the service.

For Physical Clients

Physical customers can still benefit from SeylanPay, which supports in-store payments using QR and biometrics. However, the main gateway discussed in this review focuses on online card transactions.

In-person sellers should consider SeylanPay as a complementary banking product. Branch-based businesses may also combine this with internet banking to enhance their customer experience.

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FAQ

Can Seylan IPG accept payments from international cardholders?

Yes. This banking service accepts Visa and MasterCard payments globally, depending on your merchant account configuration. The setup ensures that overseas customers can transact smoothly with Sri Lankan merchants.

How long does the onboarding process take?

The onboarding process typically takes 1–2 weeks. It includes KYC checks, submission of documents, and receiving your Merchant ID and user identifier.

Is there support for split payments or marketplace disbursements?

Official documentation does not confirm support for split payments. The gateway supports recurring billing but marketplace payouts usually require third-party middleware or custom development.

Are refunds possible, and are fees reversed?

Yes, refunds are allowed through the gateway. However, this review notes that Seylan doesn’t publicly confirm whether commission fees are returned after a refund is processed.

Does the app allow password resets or user management?

Yes, the banking app includes user tools to reset your password, update details, or manage multiple users under one business account. These features are designed to improve user experience and operational control.